Virtual CD FAQ Pages

Support details for the Virtual CD including FAQs (frequently asked questions) and their answers.

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FAQS

If I want to add more users beyond my existing license what do I do?
You have to buy another 5 (private) or 25 (educational/commercial) user licence.

How do I add the licenses?
The current installation is not affected by the new installation. You have to choose the central client setup and enter the new licence key for the additional users.

How do I update the software?
You won´t have to re-install the software when you want to make an update. You only have to choose the client setup and press "REPAIR".

Cannot create virtual CD drives
After installing Virtual CD 4, there are no virtual CD DRIVES, nor is it possible to create a virtual drive using the Drive Editor.
It isn't possible to add virtual DRIVES or change existing drive letters.
View the Virtual CD Knowledge Base solution here.

CONTACT DETAILS

Post:	BMSoftware, The Royal, 25 Bank Plain Norwich, Norfolk, NR2 4SF, UK
Telephone #1:	(UK) 01603 667393	(World) 00 44 1603 667393
Telephone #2:	(UK) 01603 283620	(World) 00 44 1603 283620
Telephone #3:	(UK) 01603 612606	(World) 00 44 1603 612606
Fax:	(UK) 0870 131 3699	(World) 00 44 870 131 3699
Voicemail:	(UK) 0870 131 3699	(World) 00 44 870 131 3699
Email:	sales@bmsoftware.com

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